Contact Information

Contact us by Email, Telephone or Snail mail

We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:

• Email
• Online Form
• Telephone
• Fax
• Mail

Email:

For product information or assistance:
Click Here

For service inquiries or assistance:
Click Here

We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential. Swiftpayment customers may also use our free telephone support center to contact a service representative during regular business hours:

Online Form:

Telephone:

Technical and terminal Support

1-877-740-3188 #1
Monday to Friday  Anytime

Saturdays, Sundays and federal holidays included. 

Finance Support and Credit Card Lookups

1-877-740-3188 #2
Monday to Friday  9:00 am to 5:00 pm

Saturdays, Sundays and federal holidays a customer representative will contact you within 24 hours of the first business day for financial questions or Credit Card Lookups.

FAX:

1-866-371-4451

Mail:

Send your inquiries to:

• Swiftpayment
• Attention: Customer Care Center
• 1280 Courtneypark Dr. E.
• Mississauga, ON
• L5T 1N6